Client Success

Client Success: Checking our Pulse

Pulse 19 I recently had the opportunity to attend the largest global gathering of customer success professionals at Pulse 19 in San Francisco. The Pulse conference is an annual event run by industry leaders Gainsight, bringing the entire customer success community together to network and learn from each other over the space of four days…. View Article

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Your success matters

Have you noticed that customer success is quickly becoming a big deal? In a recent study, LinkedIn reported a mammoth 736%┬áincrease in customer success management roles since 2015, making it one of the top 10 fastest growing careers, with 72% of these professionals working in software and IT industries. This explosion in numbers and emphasis… View Article

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